Support

Write to support@pioneergiant.com. That is the right address for any problem with software we publish.

What helps us help you

Which application, which version, and which operating system. What you did, what you expected, and what happened instead. If something looks wrong on screen, a screenshot usually saves a round trip.

Send only what is relevant to the problem. We would rather not receive personal information we do not need in order to help.

Support for a specific application

Each application links its own support destination from its store listing, and that is the fastest route once an application is installed. Where a listing points here, this address is the right one.

Other kinds of message

Ideas and requests are welcome at feedback, which is a different address and a different inbox. Anything legal, including privacy requests, goes to legal@pioneergiant.com.

All contact details